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Privacy Policy

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1. Introduction

Welcome to Dragonflydev We operate the website located at https://www.dragonflydev.io We respect your privacy and are committed to protecting your personal data. This Privacy Policy will inform you about how we collect, use, and protect your personal data when you visit our Site (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

2. Information We Collect

We collect different types of information for various purposes to provide and improve our service to you.

a) Personal Data You Provide to Us:
  • Contact Information: When you fill out a contact form, subscribe to our newsletter, or contact us directly, we may collect your name, email address, phone number, and the content of your message.
  • Account Information: If you create an account on our Site, we collect your username, password, email address, and any other profile information you choose to provide.
  • Transaction Information: If you make a purchase, we collect information needed to process your order, such as your billing address, shipping address, and order details. Note: We do not typically store credit card details; this information is processed directly by our third-party payment processors like [e.g., Stripe, PayPal].

User-Generated Content: We collect information you provide when you post comments, reviews, or participate in forums on our Site.

b) Data We Collect Automatically:

As you navigate through the Site, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

  • Log and Usage Data: Information such as your computer’s Internet Protocol (IP) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our Site and hold certain information. See our “Cookies and Tracking Technologies” section below for more details.
3. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Provide and Maintain our Service: Including managing your account, processing transactions, and providing customer support.
  • To Communicate with You: To respond to your inquiries, send you newsletters (if you’ve opted-in), and provide you with administrative information, such as updates to our terms or policies.
  • To Improve Our Site: To understand how users interact with our Site, for analytics, and to improve the user experience, features, and functionality.
  • For Marketing and Advertising: To personalize content and offers for you. We will only send you marketing communications if we have your consent.
  • For Security and Fraud Prevention: To monitor for and prevent fraudulent or malicious activity and to ensure the security of our Site.
  • To Comply with Legal Obligations: To fulfill any legal or regulatory requirements we are subject to.
4. Sharing and Disclosure of Information

We do not sell your personal data. We may share your information with third parties in the following situations:

  • Service Providers: We engage trusted third-party companies and individuals to perform services on our behalf (e.g., website hosting, payment processing, email delivery services, analytics providers). These providers are contractually obligated to protect your data and may only use it to perform these services.
    • Google Analytics, Mailchimp, Amazon Web Services, Stripe.
  • Legal Requirements: We may disclose your data if we believe in good faith that it is necessary to comply with a legal obligation, protect our rights or property, prevent or investigate possible wrongdoing, or protect the personal safety of users or the public.
  • Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different privacy policy.
  • With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.
5. Cookies and Tracking Technologies

We use cookies and similar technologies (like web beacons and pixels) to collect information about your browsing activities.

  • What are cookies? Cookies are small files stored on your device (computer or mobile device).
  • How we use them: We use them to make our Site work, improve user experience, analyze our performance, and for marketing purposes.
  • Your Choices: You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site. We also provide a cookie consent tool for you to manage your preferences.
6. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

7. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • The right to access: You have the right to request copies of your personal data.
  • The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure (The “Right to be Forgotten”): You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

For users in California (CCPA/CPRA): You have the right to know what personal information is collected, disclosed, or sold. We do not sell personal information. You also have the right to request deletion of your data.

8. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. We use measures like SSL/TLS encryption for data in transit. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

9. Children’s Privacy

Our Site is not intended for use by children under the age of 13 [Note: or 16 in some jurisdictions like the EU]. We do not knowingly collect personally identifiable information from children under this age. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.

10. Links to Other Websites

Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

11. Changes to This Privacy . Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. You are advised to review this Privacy Policy periodically for any changes.